Contact us
Our Customer Service handles requests Monday to Friday between the hours of 8am to 5pm CEST (Stockholm time).
We aim to answer within 24 hours on weekdays and within 48 hours on weekends.*
*As a result of the Canada Post strike effective November 15, 2024, some deliveries, particularly to PO Boxes and remote areas, may experience delays, but we are working closely with our freight partner to minimize disruptions and ensure timely service. Thank you for your patience!
FAQ
You can find the answers to our most frequently asked questions in the FAQ.
Submit a complaint
If you need to get in touch with us regarding a broken product or wrong received product, please always attach a picture of the damage so that we can handle your complaint as soon as possible. Please contact us using our contact form below.